IF Interactive Technology Limited (“IF Interactive” or “the Company”) highly values your privacy. We are committed to assisting rehabilitation institutions and elderly care homes in creating efficient training environments and experiences for seniors and rehabilitation users. Therefore, our company collects necessary personal and user data, and strictly complies with the privacy laws of the countries/regions in which we operate, including but not limited to the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong SAR (“PDPO”), the EU General Data Protection Regulation (GDPR), and the UK GDPR.
IF Interactive collects, stores, and uses your personal data for the following purposes:
a. To verify your identity;
b. To use your personal data to provide you with better user services and optimize your experience with IF Interactive’s platforms/services;
c. To promote the Company’s activities, as well as products, projects, and/or services provided or sponsored by our partners, suppliers, or advertisers, including marketing promotions and offers;
d. To communicate with you and assist with your inquiries;
e. To manage your account(s) established with IF Interactive;
f. To use cookies, web tags (JavaScript and pixel tags), and identification technologies (such as Unified ID 2.0) to collect users’ browsing content, advertisements, or consumption records for personalized and targeted purposes;
g. To send you information, newsletters, and other materials (including current and future products, projects, and events) about IF Interactive in print and electronic formats for direct marketing purposes (detailed below);
h. To use your data for market research, statistical analysis, and data analytics with the aim of developing or improving services/systems and marketing strategies;
i. To disclose your personal data to government departments, judicial institutions, relevant organizations, authorities, or IF Interactive’s regulatory agencies when required and only under proper authority;
j. For general business operations and record-keeping; and
k. For any other purposes as permitted by law.
Please read all the terms of this statement carefully. On relevant registration forms or personal data collection channels, certain data may be indicated as mandatory or optional. If you choose not to provide certain personal data to IF Interactive, we may not be able to provide you with the required information or services. The Company prioritizes the security of your personal data and implements various physical and electronic measures to protect it.
Please note that providing personal data is voluntary. By providing personal data to IF Interactive through this website or its platforms, you agree to be bound by the terms of this statement. Submission of personal data in any manner or via any service will be deemed as your consent for IF Interactive to collect, use, and disclose such data in accordance with this statement.
IF Interactive may collect the following types of personal data:
a. Your personal contact details, such as username, phone number, email address, organization name, role, or job title;
b. Background information you may optionally fill in/provide, such as name, title, etc.;
c. Resources contained in your account on our service platforms, including but not limited to content you create, upload, or input (e.g., training plans, materials, any form of work—including audio, text, or multimedia files), and performance/usage data from the rehabilitation environment (e.g., progress, engagement metrics). When users use our services under institutional guidance, we may collect or access user data, which may include name and username;
d. If you log in to this website or our platforms via your social media account, including but not limited to your Facebook/Google/Apple ID account;
e. Transaction records of accounts you hold with IF Interactive;
f. Your credit card and/or bank account information; and
g. Other relevant information (see relevant registration forms for details).
This privacy policy describes our policies and procedures on the collection, use, and disclosure of your information when using our services, and explains your privacy rights and how the law protects you.
When you use our products and platforms, the personal data collected will be used for data analysis to optimize and improve our products and services. By using our products and services, you consent to the collection and use of such data in accordance with this privacy policy.
IF Interactive may transfer your personal data to third parties as follows:
a. Business partners providing products, projects, and related services, including administrative management, technical support, customer service, logistics, printing, telecommunications, IT, electronic communications, telemarketing, data processing, payment processing, and other services;
b. Agents, contractors, or third-party service providers (such as hosting providers, AI service providers, analytics providers) for general business operations and administration, telecommunications, IT, and other services, to monitor and analyze our services, support service functionality, or contact you. These providers are contractually obligated to protect data and use it only for specified purposes;
c. When you share or interact with personal information in designated service areas, other authorized users of the institution may access such information, depending on institutional settings and service features;
d. Government departments or statutory bodies, agencies, or organizations; and
e. Other third parties as required or authorized by law.
IF Interactive may collect personal data from visitors to this website or its platforms, or participants in events. We will inform you clearly before collecting any such data, which is voluntarily provided by participants, visitors, or users. For the purpose of directly marketing our products and services, as well as those of our partners, IF Interactive may use this data to send marketing materials that we believe are relevant to you.
Such marketing materials may include, but are not limited to: special offers, discounts, promotional notices and/or updates related to our products and services, as well as co-promotions with our content providers or advertisers, including but not limited to subscriptions, retail, education, sports, health and wellness, overseas study, entertainment, music, games, and services.
IF Interactive may also invite visitors/users of this website or its platforms to participate in market research, opinion surveys, and similar activities. Unless with your permission, the Company will not transfer, rent, sell, or share your personal data. Please note that some recipients of disclosed data may be located outside Hong Kong.
You may choose to receive marketing and other promotional materials via email, SMS, instant messaging apps (e.g., Whatsapp), direct mail, and/or other contact methods you provide (if applicable). If you do not wish to receive such materials, you can request “unsubscribe from direct marketing” through our website, email, or instant messaging apps.
Whenever IF Interactive requests your personal data, we will state the purpose of collection and ensure that data is only used for the stated purpose.
You can contact our Privacy Officer at any time to request a copy, update, amendment, or deletion of your personal data. For any other enquiries, or if you have complaints about our privacy policy or practices, you may also contact our Privacy Officer. If you request access to personal data, we may need to take steps to verify your identity. Please contact our Privacy Officer by email at marketing@ifinteractive.com and indicate “Access, Correction, and Enquiries about Personal Data” in your email.
We may share or transfer your personal information to another company during negotiations or in connection with any merger, sale of company assets, financing, or acquisition of all or part of our business. We will require the recipient to honor the commitments in this privacy policy regarding pre-existing data (especially user data), or to provide notice and the opportunity to opt-out/delete data prior to transfer.
With Affiliates:
We may share your information with our affiliates, in which case we will require them to comply with this privacy policy. Affiliates include our parent company, subsidiaries, joint venture partners, or other companies that we control or are under common control with us.
We will only retain your personal data for as long as necessary to fulfill the purposes set out in this privacy policy and agreements with institutions. We will retain and use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
User data will be retained in accordance with our agreements with institutions and applicable laws.
We may also retain usage data for internal analysis. Usage data is generally retained for a shorter period unless it is used to strengthen service security or improve functionality, or if we are legally required to retain it longer.
You (as a user or institutional representative) have the right to delete or request our assistance in deleting the personal data we have collected about you.
Our services may allow you to delete certain information about yourself from within the service (e.g., via account settings).
You may update, modify, or delete your information at any time by logging into your account (if you have one) and accessing the section that allows you to manage your personal information. You may also contact us to request access to, correction, or deletion of any personal information you have provided to us.
Requests for deletion of user data are generally submitted by authorized representatives of the institution. We will handle such requests in accordance with our agreements with institutions.
Please note that we may need to retain certain information when we have a legal obligation or lawful basis (e.g., contract records, legal compliance).
Our services may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
IF Interactive may amend this statement at any time, and any updated statement will be available on IF Interactive’s website (www.ifsmarthealth.com). If you continue to use this website or our services after an update, or if you do not delete your account with us, you are deemed to have agreed to the changes to the privacy policy. If you object to any amendments, you should immediately terminate your account and stop using our website and services.
You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective as of the date they are posted on this page. Before we use user data in a materially different way, we will provide specific notice and options to institutions affected by such changes.
If you have any questions about this privacy policy, you can contact us:
By email: marketing@ifinteractive.com
By visiting this page on our website: https://www.ifsmarthealth.com
By Whatsapp or phone: +852 9543 3178 / +852 3590 3232
